Effective Date: June 8, 2024

Caprice Collection values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect
   We may collect the following types of personal information:
   • Identity & Contact Information
     Name, email address, phone number, billing and shipping addresses.
   • Payment Information
     Credit/debit card details and payment transaction data (handled securely via third-party payment processors).
   • Order & Account Information
     Purchase history, saved items, and account login credentials (if applicable).
   • Technical Data
     IP address, browser type, device information, and cookies for site functionality and analytics.
   • Communication Data
     Emails, messages, feedback, and support requests you send us.
     
     
2. How We Use Your Information
   We use your personal information to:
   • Process and fulfill your orders
   • Communicate with you about your orders, returns, or inquiries
   • Send updates, promotions, and newsletters (only if you opt in)
   • Improve our website experience and services
   • Prevent fraud and secure our platform
     
     
3. Sharing Your Information
   We only share your information with trusted third parties when necessary:
   • Payment Gateways: For processing your payment securely.
   • Shipping Partners: To deliver your orders.
   • Service Providers: For marketing, analytics, or customer support services.
   • Legal Requirements: If required by law, court order, or government authority.
     We never sell your personal data.
     
     
4. Cookies & Tracking
   We use cookies and similar technologies to:
   • Keep you logged in
   • Remember your cart
   • Analyze website traffic
   • Personalize your browsing experience
     You can manage cookies through your browser settings.
     
     
5. Your Rights
   • Depending on your location, you may have the right to:
   • Access the personal data we hold about you
   • Request correction or deletion of your data
   • Object to or limit data processing
   • Withdraw your consent at any time
     To exercise these rights, contact us at info@capricecollection.co.
     
     
6. Data Security
   We implement technical and organizational measures to safeguard your personal information from unauthorized access, misuse, or disclosure.
   
   
7. Data Retention
   We retain your information as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.
   
   
8. Children’s Privacy
   Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.
   
   
9. International Transfers
   If you’re accessing our services from outside the UAE, you understand that your data may be processed and stored in the UAE and other jurisdictions.
   
   
10. Changes to This Policy
    We may update this Privacy Policy from time to time. The latest version will always be posted here with the updated effective date.
    
    
11. Contact Us
    If you have questions or concerns about this Privacy Policy, please contact us at:
    📧 Email: info@capricecollection.co